Sales & Service Experience Lead

Publiceringsdatum: 2025-07-09

Letar du efter möjligheter att arbeta inom administration, ekonomi, juridik? Här är din möjlighet att bli en del av teamet hos Semicon Service Nordic AB genom att arbeta som försäkringsutredare, försäkringskassa. Semicon Service Nordic AB söker någon som vill arbeta heltid under 6 månader eller längre. Kanske är det du?

ospecificerad arbetsort är platsen där detta jobb har sin tjänsteort. Semicon Service Nordic AB söker efter fler duktiga individer som vill arbeta som försäkringsutredare, försäkringskassa. De har just nu ett ledigt jobb som försäkringsutredare, försäkringskassa som kan vara av intresse för dig. Har du vad som krävs för att arbeta som försäkringsutredare, försäkringskassa hos Semicon Service Nordic AB? Ansök innan fredag den åttonde augusti 2025 och ta reda på det!

Jobbannons

Role: Sales & Service Experience Lead

Seniority Level: Senior

Location: Gothenburg (SE)

Remote: 0% (On-site)

Assignment Period: 18 August 2025 – 18 August 2026

Assignment Overview

We are looking for a Sales & Service Experience Lead to join a dynamic team driving transformation within the car service and repair domain. This 12-month assignment, covering a maternity leave, offers the opportunity to contribute to the evolution of customer journeys and electric mobility solutions.

This role is ideal for someone with a strong interest in sustainability, a passion for innovation, and a drive to lead impactful change in the automotive aftermarket sector.

Key Responsibilities

• Lead business development initiatives to enhance the sales and service experience.
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• Define and drive business requirements across internal digital and operational functions.
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• Manage documentation including process descriptions, knowledge articles, and Q&A materials.
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• Oversee projects aimed at optimizing customer satisfaction and operational performance.
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• Align and coordinate activities with cross-functional teams across global markets.
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• Prioritize development needs and serve as a central point of contact for the sales process and channel development.

Candidate Profile

You are flexible, proactive, and solution-oriented with a proven ability to manage change and navigate complex environments. With strong interpersonal skills and a structured approach, you excel at simplifying complexity, collaborating across teams, and driving continuous improvement.

Qualifications

• Bachelor’s degree in a relevant field or equivalent practical experience.
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• Proven experience as a Project Lead or in a similar role.
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• Strong communication and stakeholder management skills.
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• Excellent problem-solving abilities and a results-driven mindset.
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• Proficient in both Swedish and English.

Start Date: August 2025

End Date: August 2026

Location: Gothenburg (On-site/hybrid)

If you are motivated to shape next-generation customer experiences and are excited to work in a fast-paced, future-focused environment, we encourage you to apply promptly.